Testimonials – Ritten
Customer stories
Hear it from the teams who run on Ritten.
Watch their stories to hear how Ritten transformed documentation, compliance, and clinician satisfaction.
"Something that would take me about ten minutes to document in Ritten would take me a half hour to document in other systems."
Mindy, Counselor • Progress Valley
Who they are
Mindy: a counselor from Progress Valley in Minnesota
What they use
Ritten EMR and Ritten Intelligence
Why they chose Ritten
AI features, ease of use, and more time with her clients
Solomon Greenbaum, CEO • WeCareBH: "Their honesty, loyalty, and constant drive to improve and add new features to enhance their clients’ workflow are truly amazing!"
See how teams work in Ritten.
Ritten / Delta Recovery Solutions EMR & Billing Case Study Testimonial - YouTube
Megan Wood, Billing Specialist • Delta Recovery Solutions: "It lets me know if there’s an error, tells me exactly what the error is."
Rachel Buettner • Director of Compliance & Administration: "We were stuck. Always pinned in a corner of choice: client care or documenting. And now we don’t have to be put in that corner anymore."
What teams say about the AI in Ritten.
AO: Addison Ong, Executive Director • Revive Recovery Center: "Navigation feels intuitive, and the AI tools have made such a difference for my team. We’re getting more done with less stress."
GB: Gracielita Bastidas, Case Manager • Vitalize: "I love the improve button on Ritten! As a clinician working towards licensure, it allows me to submit my documentation on a timely basis."
SN: Sarah Nachbar, Group Therapist • Insight Northwest Recovery: "I really like the AI / improve text feature that helps speed up documentation."
Hear it from leadership.
Ritten / Delta Recovery Solutions EMR & Billing Case Study Testimonial - YouTube
Jared Bostrom, CEO • Progress Valley: "Ritten has given us time back to focus on what we’re here to do."
Yussuf Shafie, CEO • Alliance Wellness Center: "The staff can spend more time with the clients instead of being on the computer for an hour."
What teams say about billing in Ritten.
BC: Bet Crevar, Insurance Billing Liaison • The Insight Program: "We switched from paper charts to electronic and their system has been a breeze to navigate. It has allowed us to submit claims to insurance in a timely manner as well which is crucial for our small business to generate revenue on time."
CB: Cherish Brannon, Co-Owner • Genesis Counseling and Consulting Services: "We really enjoy the ease of use with Ritten. The newer features and updates are helpful with copay at check-in and internal billing."
TH: Tyler Hardy, QBHA • Providence Properties Colorado: "This is a great and flexible system that simplifies the record and billing process."
Rick Barney, Co-Founder & CEO • Momentum Recovery: "The team at Ritten is the first to ask how they can adjust their system to meet our needs. And that makes all the difference."
What teams say about everyday work in Ritten.
CS: Crystal S., Case Manager • Faith Recovery: "The system is user-friendly, easy to navigate, and keeps all client information in one place. It’s really helped me stay efficient and focused on client care instead of paperwork."
TQ: Trevor Quinlivan, Lead Recovery Coach • Unity Recovery: "The ease in which you can use the tools from Ritten have shortened the amount of admin time I have to spend with EMR software and has allowed me more time with clients."
JD: John Dill, Lead Primary Therapist • Fairland Recovery Center: "Ritten has made my life as a clinician easier! There are so many features that allow for efficient and accurate charting."
Frequently asked questions
Are case studies or implementation stories available?
Depending on what customers have approved for publication, Ritten may provide case studies, reference summaries, or example implementation narratives. If you need specific examples (for example, a residential rollout or multi-site migration), request them during the demo process.
Can I speak with a reference customer during evaluation?
Many software evaluations include reference calls. If your organization needs customer references for procurement, implementation planning, or clinical leadership validation, request references through the Ritten sales or demo process.
Do testimonials guarantee future results?
No. Testimonials reflect individual customer experiences under specific operational conditions. Your organization’s outcomes will depend on your workflow design, implementation scope, training adoption, and ongoing governance. A tailored demo and requirements review is the best way to assess fit.
What do customers commonly value about Ritten?
Customers often mention ease of use, flexible workflows, and having admissions, scheduling, charting, outcomes, and billing in one place. What matters most varies by program and level of care.
What types of behavioral health organizations provide Ritten testimonials?
Ritten is designed for behavioral health providers across levels of care, so testimonials may come from residential programs, inpatient and acute settings, PHP/IOP programs, and outpatient organizations. The specific mix depends on the customers that have chosen to publicly share feedback.